• Catholic Charities Family and Community Services
87 N Clinton Ave., Rochester, NY 14604 • 585-546-7220
Provides emergency shelters and permanent supportive housing programs for individual Monroe County residents and families who are homeless or at risk of being homeless. The program includes two shelters.
The Francis Center provides emergency shelter for men
Sanctuary House provides emergency shelter for single women and women with children.
Both facilities offer overnight accommodations, three meals a day, case management services, alcohol/substance abuse and mental health referrals, long-term transitional and support services and other forms of assistance. Those seeking assistance must apply in person at the Monroe County Department of Human Services, 691 St. Paul St., Rochester. For after-hours placements, call the DHS information line, 585-442-1742.
• CDS Life Transitions
860 Hard Road, Webster NY 14580 • 585-341-4600
https://cdslifetransitions.org
Offers affordable housing to people who have intellectual and developmental disabilities, seniors, families and veterans. The apartments are safe, comfortable and offer residents independent living within an inclusive, community setting. Residents have opportunities for on-site socialization, entertainment and events.
• Dimitri House
102 N. Union St., Rochester, NY 14607 • 585-325-1796
Dimitry House offers six permanent, one-bedroom supportive apartments for people who have experienced homelessness. In addition, the nonprofit serves free hot lunches to all comers on Tuesdays, Wednesdays and Thursdays from noon to 3 p.m. It also has a food cupboard which is open Mondays, Wednesdays Thursdays and Fridays from 9:30 to11:30 a.m. Those hoping to make use of the food cupboard must call for an appointment. Dimitri House treats those it serves with dignity and respect on their journey to self-sufficiency.
• Family Promise of Greater Rochester
142 Webster Ave., Rochester, NY 14609 • 585-506-9050
FPGROC is a nonprofit, interfaith and culturally diverse organization that helps families at risk of or experiencing homelessness achieve sustainable independence by providing person-centered, holistic services in collaboration with the greater community. The nonprofit offers eligible families shelter, transitional housing and prevention and diversion assistance. Apartment-style shelter is available for families and is supported by case management. Space is limited to six families at any one time. Family Promise’s Prevention & Diversion Program can provide one month’s rent or a security deposit to assist a family with avoiding eviction or diverting shelter; case management services are provided to ensure they remain stably housed for up to one year. Its Transitional Housing Program provides transitional housing and case management to assist families in successfully navigating Rochester’s challenging housing market. Families can stay in the transitional housing for up to two years where they pay at or below market rent.
• Harbor House of Rochester, Inc.
89 Rossiter Road, Rochester, NY 14620 • 585-473-1779
info@harborhouserochester.org • www.harborhouseofrochester.org
Harbor House provides affordable, supportive temporary housing for the families of adult critical care patients who have traveled 50 or more miles to the University of Rochester Medical Center or other area hospitals for treatment, and for the patients themselves. The organization does charge a minimal amount for its services, but no one is turned away for financial reasons.
• House of Mercy
285 Ormond St., Rochester, NY 14605 • 585-546-2580
info@houseofmercyrochester.org • www.houseofmercyrochester.org
The House of Mercy provides a wide range of services, including an overnight shelter for Rochester’s homeless, cooked meals, a food pantry, life skills classes, support groups, and transportation to medical appointments, job interviews and other important meetings. The nonprofit also refers those it serves for medical and mental health care, veterans’ benefits, substance abuse treatment and other services, and advocates for them. The food pantry is open every Wednesday from 10-11:30 a.m. and 1-2:30 p.m.
• Ronald McDonald House
333 Westmoreland Dr., Rochester, NY 14620 • 585-442-5437
The 24-bedroom Ronald McDonald House offers families that travel to the Rochester area seeking medical care for their children a homey place to stay. The facility features comfortable bedrooms with private baths, laundry facilities, a three-station kitchen, places to relax, gardens and play areas for children. Transportation is available to area medical facilities. Those wanting to stay at the facility must have a referral from a healthcare provider or social worker.
• House Within the Hospital
601 Elmwood Ave., Box Ronald McDonald, Rochester, NY 14642 • 585-276-5437
Offers seven sleeping rooms inside the Golisano Children’s Hospital for the families of children who are being treated in the hospital. Each has its own bathroom. Those wishing to stay in the facility should contact one of the hospital’s social workers.
• The Family Room at Unity Hospital
1555 Long Pond Road, Rochester, NY 14626
Offers sleeping rooms, complete with bathrooms, located inside Unity Hospital so that new parents from the August Family Birth Place and the parents of children in the Golisano Neuro Rehab Center can be close to their kids. Those wishing to make stay in the rooms should contact one of the hospital’s social workers.
• St. Joseph’s House of Hospitality
402 South Ave., Rochester, NY 14620 • 585-314-8028
St. Joseph’s House of Hospitality offers showers, access to a washer and drier and free clothing to men and women. The nonprofit also advocates for the homeless and those about to be homeless and serves lunch-to-go to those in need. All services are free of charge.
Lunch-to-go is available from 11:30 to 12:15 a.m. Monday through Friday, Saturday, 11 a.m. to noon.
• Open Door Mission
156 N. Plymouth Avenue, Rochester, NY 14614
Emergency Shelter for Men: 585-423-1825
Emergency Shelter for Women: 585-645-0717
The Open Door Mission is a nonprofit Christian rescue mission that was founded with the intention of providing spiritual and physical support to poor and homeless in the Rochester community. Its North Plymouth Avenue location offers shelter for men and women, along with hot meals and laundry services. It also offers case management services, an addiction recovery program and clothing and food distribution programs.
• Coldwater Residential Home for Women and Children
240 Coldwater Road, Rochester, NY 14624 • 585-325-3253
https://opendoormission.com/
Part of Open Door Mission, Coldwater Residential offers a safe and dignified environment in which case managers help eligible women with children develop plans for sustainable living. The program provides medical, vocational, and academic assessments as well as training in parenting, nutrition, job readiness, money management and self-care. As many as 11 families can participate in the program at a time. The average stay is three months.
• Veterans Outreach Center, Inc.
Offers emergency shelter, transitional and supportive housing, housing for those who want to live independently and other services for veterans.
• Wilson Commencement Park
251 Joseph Ave., Rochester, NY 14605 • 585-263-7942
www.wilsoncommencementapts.org
Wilson Commencement Park provides quality housing and support services to help low-income single parents build stable, independent and productive lives.