Address
2 Coulter Road, Clifton Springs, NY 14432
General Information
315-462-9561
www.rochesterregional.org/locations/hospitals/clifton-springs-hospital-clinic
President and Chief Operating Officer
Michael Rulffes
Chief Medical Officer
Robert Cole, MD
Chief Nursing Officer
Kris Pope
Number of Employees: 568
Licensed Physicians: 585
Number of Beds: 96
Inpatient Visits in 2024: 2,924
Outpatient Visits in 2024: 86,329
Visits to Emergency Department in 2024: 14,951
Number of OR Surgeries in 2024: 4,584
New President — Rochester Regional Health (RRH) announced in June 2025 the appointment of Michael Rulffes as the new president and chief operating officer of Clifton Springs Hospital & Clinic and Newark-Wayne Community Hospital. Rulffes transitions into this role from his current position as chief operating officer for the St. Lawrence Region and Canton-Potsdam Hospital, where he has demonstrated a strong commitment to team development, strategic growth and operational improvement. Since joining Rochester Regional Health in 2023, he has progressed through key leadership roles, delivering measurable improvements to operational performance and care delivery across the region. Prior to joining Rochester Regional Health, he held dual executive roles at Crouse Health in Syracuse—as executive director of medical practice and director of provider operations and business development. There, he oversaw a 400-team member multispecialty medical group comprised of 110 physicians and advanced practice providers. His responsibilities included operations, human resources, quality, finance, and the management of a $35 million budget.
Ruffles earned his MBA with a specialization in health care administration from Cleveland State University. A native of Canton, he returned to the North Country in 2023 to join RRH’s St. Lawrence Health as vice president of physician practice management operations, where he led the strategic direction and performance of employed physician practices and outpatient clinics across the network.