UR Medicine Thompson Health recently named three of its associates as fourth-quarter 2023 Service Excellence Award winners.
Chosen for the honor by the health system’s service excellence team were:
• Sandy Irving of Canandaigua, a registered nurse from the hospital’s nursing floats department;
• Cheryl James of Naples, a registered nurse from the diagnostic imaging department;
• Cassandra Kling of Phelps, a radiology technologist from the diagnostic imaging department
The award acknowledges Thompson associates who consistently deliver exceptional service. A hospital team selects award recipients quarterly, after reviewing system leaders’ submissions of compliments from patients, families, and coworkers.
Each recipient is given points to be used on Thompson’s online shopping site and is featured in CEO presentations as well as on Thompson’s intranet site and in its internal newsletter.