The Centers for Medicare and Medicaid Services (CMS) announced its 2023 quality ratings. Excellus BCBS again achieved some of the highest ratings in the state and the nation for quality performance in clinical care and outstanding service to its Medicare members.
CMS awarded Excellus BCBS’s Medicare Advantage HMO plans a 5-star rating. This is the second year in a row Excellus BCBS has received the highest rating possible from Medicare. For the seventh consecutive year Excellus BCBS’s Medicare Part D prescription drug plan received a 5-star rating. Additionally, the health plan’s Medicare PPO plans earned 4 stars.
For more than a decade Excellus BCBS Medicare plans have consistently received above average quality ratings (4 stars or higher).
“Our ratings are a testament to our health plan’s commitment to the health and experience of our Medicare members,” said Sharon Palmiter, vice president for population health strategic programs at Excellus BCBS.
Star ratings measure a variety of health benchmarks, including how a Medicare member’s chronic conditions such as diabetes and high blood pressure are being managed; whether Medicare members are receiving their preventive screenings and vaccines; and whether the plan is teaching members about correctly taking their medications as prescribed. Member satisfaction and experience with the health plan and its providers are also important measures in the overall quality ratings.
“No health plan can reach this level of quality care without a real commitment to partnering with local health care providers,” said physician Stephen Cohen, senior vice president and corporate medical director for Excellus BCBS.